An immersive online fashion experience offering premium clothing, accessories, and footwear for men and women. Featuring intelligent sizing tools, virtual try-on technology, and personalized style recommendations. Enjoy free shipping, easy exchanges, and 24/7 style consultation.
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Last updated: [Date]
Thank you for shopping at store.dolphin-tec.com. We are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully before placing an order.
We currently ship to the following locations:
Region
Availability
Domestic (Mainland China)
✅ Available
United States & Canada
✅ Available
Europe (select countries)
✅ Available
Australia & New Zealand
✅ Available
Asia Pacific (select countries)
✅ Available
Other International
Please contact us for availability
If your country is not listed, please email us at support@dolphin-tec.com and we will do our best to accommodate your order.
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
Shipping Method
Estimated Delivery Time
Cost
Standard Shipping
7–14 business days
Calculated at checkout
Express Shipping
3–7 business days
Calculated at checkout
Free Shipping
10–20 business days
Free on orders over [amount, e.g., $50]
Note: Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery may vary due to factors beyond our control.
Once your order is processed, you will receive a confirmation email with tracking information.
All orders shipped with Standard or Express shipping include a tracking number. You will receive an email with your tracking details once your order has been dispatched.
You can track your order at any time by:
For international orders, please note:
Some products may be restricted for shipping to certain countries due to local regulations or carrier limitations. If your order contains such an item, we will notify you and arrange a refund if necessary.
Items that are fragile, oversized, or classified as hazardous materials may require special handling and additional shipping fees.
Once an order has been shipped, we cannot:
If you need assistance after shipment, please contact us and we will do our best to help.
If your tracking shows "delivered" but you haven't received your package:
If your package arrives damaged:
If a package is returned to us as undeliverable due to:
We will contact you to arrange reshipment. Additional shipping fees may apply. If you prefer a refund instead, the cost of the original shipping and any return shipping fees will be deducted from the refund amount.
If you have any questions about our shipping policy, please reach out:
Email: support@dolphin-tec.com
Response Time: Within 24–48 hours on business days
Thank you for choosing Dolphin Tec. We appreciate your business!