Coast Rapid focuses on cross-border services trade and goods trade. We help business clients design solutions, integrate resources, manage processes, and deliver with confidence to expand internationally.
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At Dolphin Tec, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help. Please read our return policy carefully before initiating a return.
Policy Item
Details
Return Window
30 days from the date of delivery
Condition
Items must be unused, unopened, and in original packaging
Refund Processing Time
5–10 business days after we receive and inspect the return
Return Shipping
Buyer covers return shipping unless item is defective or incorrect
You may return items if:
The following items cannot be returned:
If you are unsure whether your item qualifies, please contact us at support@dolphin-tec.com.
Follow these steps to return an item:
Email us at support@dolphin-tec.com with the following information:
We will respond within 24–48 hours with:
Once we receive and inspect your return, we will process your refund within 5–10 business days.
A full refund (product price + applicable taxes) will be issued for:
A partial refund may be issued if:
No refund will be issued if:
Refunds are issued to the original payment method used at checkout. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
We currently do not offer direct exchanges. If you would like a different size, color, or model, please:
This ensures the fastest processing time for you.
Orders can be cancelled within 1 hour of placement. After that, the order may already be in processing and cannot be cancelled.
To request a cancellation, email us immediately at support@dolphin-tec.com with your order number and "CANCEL" in the subject line.
We do not offer retroactive price adjustments or refunds for price drops after purchase. We encourage you to take advantage of our current promotions when placing your order.
For international returns:
If your item arrives damaged or defective:
We will arrange a replacement or full refund, including return shipping costs.